Tue Mar 11 06:17:22 PST 2003 -- The scheduled maintenance to move former
Inreach/PacBell DSL customers in the Stockton area to Sonic's network
was completed successfully this morning. Welcome to Sonic!
-Nathan, John and Andy from Inreach
Fri Mar 7 21:07:29 PST 2003 -- Connectivity with one of our upstream
providers is experiencing problems. Traffic is being rerouted while
we determine and fix the problem. Customers should not notice any
connectivity issues as our redundant provider is picking up the slack.
-Matt and Nathan
Wed Mar 5 18:01:18 PST 2003 -- We are postponing the scheduled Thursday
maintenance. It is now tentatively scheduled for Tuesday, 3/11,
between 5 and 7 AM. -John and Nathan
Tue Mar 4 10:05:38 PST 2003 -- Former Inreach DSL customers in the Stockton
(LATA 9) area will be moved to the Sonic network during a maintenance
window Thursday, 3/6/03, between 5 and 7 AM. The actual outage should
be much shorter than that. -John and Nathan
Sun Mar 2 09:34:46 PST 2003 -- Border router failure. A VIP in one of our
core Cisco 7500 routers failed this morning causing routing instability
until it was removed. This VIP was been used to provide redundancy in
our core and is not needed for normal operation. We will be investigating
why the the failure of one of the router's redundant interfaces interfered
with it's operation; it should have gone relatively unnoticed. While the
router was having difficulty, reachability to or from our network may have
been spotty and some of our prefixes were dampened by remote networks. At
this time, all of the router's services have been fully restored and our
network has returned to normal. -Kelsey and Nathan
Fri Feb 28 19:09:27 PST 2003 -- Huge increase in website hosting bandwidth
quota size, plus reduction in fee for additional hosting bandwidth usage.
I am excited to announce that retroactively effective from February 1st,
we are increasing the amount of data transfer included with multihomed
hosting from one gigabyte per month to twenty gigabytes per month. We
have also reduced the quota overage fee for regular and multihomed
accounts from $15.00 per gigabyte transfered to $4.95 per gigabyte.
This higher quota for multihomes and lower bandwidth cost for all hosted
websites will be reflected on customer bandwidth invoices which will be
posted in the first week of March for usage in February.
Discussions regarding hosting are underway at:
news://news.sonic.net/sonic.help.www
-Dane, Matt, John, Nathan, Kelsey, Eli, etc.
Fri Feb 28 16:41:12 PST 2003 -- Tech Support hours extended. We're pleased
to announce extended Support hours! Sonic Support is now available from
8:00am-10:00pm on Weekdays, and 9:00am-10:00pm on Weekends. Support is
closed every Friday from 1:00pm-2:00pm for our weekly meeting.
-Eli, Sonic Support Crew
Thu Feb 27 14:33:33 PST 2003 -- Various Updates and Fixes: We fixed a
chronic issue that some MySQL users were experiencing yesterday regarding
system resource consumption. We also brought a new dedicated mail server
online to handle backup MX for customers as part of our preparation for
transition to our new mail architecture. The new server also resolves
issues we had in properly support ETRN on our mail cluster, it'll now
behave as expected. All affected customers received an email detailing
the changes. We've also brought a new transit provider up at Equinix to
reduce contention on our T3's to uu.net and Cable and Wireless.
-Kelsey, Nathan, Kevan and John.
View the MOTD archive
Subscribe to the
MOTD via email
|
